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07415 305087
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Peep Baby Customer Services

Please see below for information about postage, returns, exchanges, opening hours and contact information.

Postage

You will only pay one delivery charge per order, which will be calculated on the number of items in your order. You will always be able to see this charge before submitting your order. 

UK Mainland

Please allow up to 1-2 days from dispatch of goods. All UK orders are sent Royal Mail first class post. If your delivery is urgent please email us at info@peepbaby.co.uk for alternative delivery options.

Costs are:
1 item - £3.00
2 items - £5.00
3 items - £7.00
more than 3 items - £10.00

Europe, Channel Islands and Northern Ireland

Please allow up to 5-7 days from dispatch of goods.

Costs are:
1 item - £5.00
2 items - £8.00
3items - £10.00
more than 3 items - £15.00

Worldwide

Available worldwide.  You can see the postage costs before you commit to buy.

Delivery Outside the EU 

If your order is to be dispatched to a destination outside the European Union, you will be responsible for any customs or import duties levied once the package reaches your destination country. We have no control over such charges.  The performance of the postal service is out of our control and we accept no liability for any direct or indirect loss or damage, or delivery outside of our estimated times. If there are any delays please contact us at info@peepbaby.co.uk

Returns & Exchange

We hope that you are happy with your purchase. However, if you do need to exchange or return an item please send it back in its original packaging, unworn and in saleable condition, within 10 days of receipt.

Please complete the returns form which was sent with your order and enclose it in your parcel. Unfortunately, we cannot be responsible for returns which are lost or damaged in the post so please obtain a free proof of postage from the post office. Please allow us up to 4 weeks for us to process your return.

Please note, that delivery charges (where applicable) and returns postage are direct costs and we regret that we cannot refund these. In the case of a damaged or defective item, you have the option of asking for a replacement to be sent to you or for a refund of the cost of the item.

We will notify you via e-mail of your refund once we have, received and processed the returned item.

Opening Hours

Peep Baby working hours are 9.00am to 5.00pm Monday to Friday (excluding public and bank holidays).

Contact Information

Peep Baby 
Unit 102
State House
176 Station Road
Harrow
Middlesex
HA1 2AE

Tel: 07415 305087 
Email: info@peepbaby.co.uk

 

Trade Orders

If you wish to place an order, simply send us an email at info@peepbaby.co.uk and we will get back to you by email.